I’m with you! Chase Sucks. period. Their staff lacks people skills, their managers are rude. And the only thing they go out of their way to do for people is charge them higher interest rates, late fees, etc. EVEN WHEN THE ERROR IS THEIR FAULT!!! Their terrible. I’ve reported them to several agencies already and I’m not stopping. Discover on the other hand is the complete opposite. I would recommend them to anyone! They treat your account like it’s their own, Great staff, always helpful, never rushes you off the phone, takes alot of time to explain and help. Great managers also.

Barb

There is no reason for customers and consumers to keep having business with Bank that don’t value business they have with them!

It took me awhile to detach but this was the best ethical decision I have made this month!

I simply don’t want to have business with people who clearly disvalue me. It’s not the only bank in the world.

Also none of my children ( potential customers ) will have business with Chase. If evreyone who is unhappy opens accounts with good bank, maybe bad bank like Chase would not be open for much longer.

Because having business with Bank that clearly don’t value customers is like bad relationship with a man or woman, in which you are clearly 1) financially used and taken advantage off 2) disvalued and 3) not worth of effort.

This is your money, not theirs, you should be in charge of how things are taking place, they should follow rules and regulations, and if they don’t – leave them!!!!!!

Don’t wait, just do it you can’t possibly make mistake with a bank who don’t value you.

Sincerelly,
Anti Chase – Hana

Isn’t there anything I can do to resolve this in a better way, since now it is/will be on record that they closed my account and it will be on my credit report. The only thing that the service representative could offer was for me to fax my bank record to them (Chase) that proved the checks were not returned.

Isn’t there anything I can do to resolve this in a better way, since now it is/will be on record that they closed my account and it will be on my credit report. The only thing that the service representative could offer was for me to fax my bank record to them (Chase) that proved the checks were not returned.

Citibank, on the other hand, refused to listen to reason and kept billing me for the stolen card charge. They finally had the audacity to send me a copy of the charge slip with a date of “2/11/89” with the thief’s forgery of my signature, and insisted I had charged this several months earlier. Apparently nobody at Citibank is aware of Europe’s reversal of the month and date. I finally gave up until collections tracked me down. When they called I finally was able to talk some sense into an intelligent person and they fixed it (although it messed up my credit for a while).

Interestingly, my statistician friend at a card issuer, has developed a model that is better for their customers (which may be a different demographic) than the FICO score – but they also are not in the credit score business.

Using the FICO score for setting insurance rates or prescreening out poor people is yet another topic…

…doesn’t that mean that YOU could record it?

It might not be in writing, but it would surely make it hard to alter the terms of the deal later.

Credit cards are wonderful things, but I’m not all that worried about Professor Lessig’s credit rating or his inability to pay the bill. I’m sure the former is just fine and the latter could be managed with a few very pedestrian sacrifices.