Comments on: Starbucks responds

By: Current Employee

Current Employee — Thu, 03 Jun 2004 07:40:01 +0000

The picture taking issue really has to do with trademarks and using the Starbucks logo with out the permission of the owner. If someone takes a picture in my store, I asked them politly to please not take any more pictures in the store. It is true that one must obtain any permission through the proper channels if they want a picture. Anyways, the people are on private property and they have to listen to the people who work there or they could leave if they do not like it. Rules are rules. Deal with it.

By: Rebes

Rebes — Mon, 23 Feb 2004 17:55:39 +0000

I am wondering where the two employees of Starbucks got there information because the Resorce Manual I trained from said that we were not to permit picture taking inside the store. Now, we all use the same manuals so I am wondering if your they have a more narrow meaning than they are worded, but I have politely asked people not to take pictures in all the stores I have worked in and never had a problem- but I never took their cameras or anything after they took one. A lot of it is the way the customer is approached and I don't see why it should be a big deal.

By: Coffeechick

Coffeechick — Mon, 14 Jul 2003 16:49:30 +0000

I work for Starbucks, and I assure you, that there is no "company policy" against taking pictures. If you come in with a film crew or want to shoot your student film, we will direct you to the media department for permission. If you are having a good time and want to make a Kodak moment, then by all means go for it, as long as no other customers are being disturbed. If an employee gets out of control, ask for their district managers number and report them. Starbucks is a large company. Don't judge us all by the actions of a few.

By: ex-Employee

ex-Employee — Mon, 30 Jun 2003 23:42:56 +0000

I can say it is true with first hand knowledge. It is not a compnay policy. It is misinformed or stupid mangers and employees. If you have an issue with a store mistreating you call the customer service number 800-782-7282. Complaint to that store. They may get "written up".

By: Elin

Elin — Mon, 02 Jun 2003 02:24:08 +0000

Ok - I will take you up on the challenge! Will post a picture as proof - maybe as soon as tomorrow,
E.

By: John (reply to Elin)

John (reply to Elin) — Fri, 30 May 2003 14:47:13 +0000

Just go and try, they can't be that different on this fact

By: Elin

Elin — Thu, 29 May 2003 12:27:39 +0000

Every Starbucks is a little different, thank God:-) The one near my home has a wonderful atmosphere and would never ever confuse a happy customer with the media mafia.

By: Elin

Elin — Thu, 29 May 2003 12:27:25 +0000

Every Starbucks is a little different, thank God:-) The one near my home has a wonderful atmosphere and would never ever confuse a happy customer with the media mafia.

By: Damon 2.0

Damon 2.0 — Thu, 29 May 2003 00:22:21 +0000

There's no such thing as bad publicity. Especially in a world of spin.

By: Brenda

Brenda — Wed, 28 May 2003 02:22:19 +0000

I also got kicked out of Starbucks for trying to make a little mini movie of myself (just happened to be in Starbucks). I did however keep the footage and I secretly made a cool little imovie... someday when I have some decent server space I'll post it.